Privacy Policy
Effective July 2026
Lucid Industrial Corporation respects the privacy of Nest XL customers. This policy describes the information used to sell, license, support, and improve Nest XL.
Information collected
We may receive customer name, company, email, billing identifiers, purchase status, license type, edition, authorized-device fingerprint hash, computer display information, Windows version, application version, verification timestamps, and support messages.
DXF and project files
Nest XL is local desktop software. DXF drawings and Nest XL project files are not uploaded to the licensing service as part of normal activation or verification.
Payments
Payments are processed by Stripe. Nest XL does not store complete payment-card numbers.
Email delivery
Mailgun may be used to deliver license and support emails.
Security and retention
License keys are stored by the service as cryptographic hashes rather than readable full keys. Records are retained as reasonably necessary for licensing, billing, security, support, and legal obligations.
Your choices
You may request correction of customer information or contact support with privacy questions. Some records must be retained to prevent license abuse, process billing, or meet legal requirements.